Tag Archive for: manual shutters

roller shutter being fixed by UK Doors & Shutters

Roller Shutter Not Opening? Here’s What to Check First

If your roller shutter has suddenly stopped opening, it can be frustrating—and potentially a major disruption to your business. Whether it’s your shopfront, warehouse, or garage shutter, a jammed or unresponsive shutter is something that needs to be sorted quickly.

Before you call out a professional, there are a few common issues you can check yourself. Here’s a quick guide to help you troubleshoot a roller shutter that won’t open, written specifically for UK business and property owners.

It might sound obvious, but power outages or loose cables are one of the most common causes of electric roller shutters not opening.

  • Has there been a power cut in your area?

  • Is the mains switch turned on?

  • Are there any blown fuses or tripped circuit breakers in your consumer unit?

Make sure the power supply to your shutter motor is stable. If you’re not confident dealing with electrics, it’s always best to call a qualified engineer.

If you’re using a key switch, wall switch, or remote control, check to see if it’s working properly.

  • Try using a spare remote if you have one.

  • If it’s a key switch, make sure the key is turning freely and hasn’t worn down.

  • Some systems use batteries—are they still good?

Wiring faults inside the control unit or remote receiver may also be the issue, which would require professional repair.

Many roller shutters in the UK come with manual locks or bullet locks for added security. These need to be released before you operate the shutter.

If they’re still engaged, your shutter won’t move at all—and forcing it could cause serious damage.

Over time, dirt, stones, or other debris can build up in the tracks and cause the shutter to jam.

  • Inspect the side guides and bottom rail.

  • Clear out any visible blockages.

  • Check for signs of rust or corrosion, particularly in older shutters.

If the shutter is only partially opening, this could be the cause.

Most electric roller shutters in the UK are fitted with a manual override—typically a crank handle system or chain hoist—so they can be opened in case of a power failure.

Refer to your manufacturer’s instructions if you’re unsure how to operate this safely.

⚠️ Important: If the override system feels jammed or the shutter still won’t budge, don’t force it. You could cause further damage or risk injury.

If everything else checks out, it could be a sign of:

  • A burnt-out motor (for electric shutters)

  • Broken internal springs (for manual shutters)

  • Faulty limit settings (which prevent the shutter from moving fully up or down)

These are technical issues that require a professional roller shutter engineer to diagnose and repair safely.

When to Call the Experts

If you’ve checked the basics and your roller shutter still isn’t opening, it’s time to get help. At UK Doors & Shutters, we provide fast and affordable roller shutter repairs across the UK.

Whether it’s an emergency repair or routine maintenance, our experienced engineers can get your shutter back in full working order—often the same day.

Call us now for immediate support – 01204 918 991
24/7 emergency repairs available
Serving Lancashire, Yorkshire, Cheshire & Derbyshire and surrounding areas

Roller shutters are indispensable for businesses and homes, offering security, privacy, and insulation. However, like any mechanical system, they require regular maintenance to function optimally. Neglect can lead to premature wear, costly repairs, or even replacement. This blog article delves into the best practices for roller shutter maintenance, ensuring their longevity and performance.

Regular Cleaning

The first step in maintaining roller shutters is regular cleaning. Dust, debris, and other pollutants can accumulate on the shutters, leading to operational issues and corrosion over time. Cleaning your roller shutters every three to six months with a soft cloth and mild detergent can prevent buildup and ensure smooth operation. Avoid abrasive materials and harsh chemicals that can damage the shutter’s surface.

maintaining roller shutters

Lubrication of Moving Parts

Proper lubrication is crucial for the smooth operation of roller shutters. Over time, the moving parts of a roller shutter, such as the tracks, bearings, and rollers, can become dry, causing friction that can lead to wear and tear. Applying a silicone-based lubricant every six months can keep these parts moving freely, reducing the risk of damage and extending the life of your shutters.

Regular Inspections

Conducting regular inspections of your roller shutters can help identify potential issues before they escalate into significant problems. Check for signs of wear and tear, such as cracks, rust, or misalignment. Inspect the balance of the shutter to ensure it opens and closes smoothly without resistance. If you notice any abnormalities, it’s essential to address them promptly to avoid further damage.

Prompt Repairs

If during an inspection, you identify any damage or malfunction, it’s crucial to undertake repairs immediately. Delaying repairs can not only compromise the security and insulation properties of your roller shutters but can also lead to more significant, more expensive issues. Whether it’s a broken slat, a malfunctioning motor, or a control system issue, seeking professional repair services promptly can save time and money in the long run.

Professional Servicing

While regular cleaning, lubrication, and inspections can be performed by the shutter owner, professional servicing is also vital. A professional technician can conduct a comprehensive assessment, including checking the electrical components, ensuring the shutters comply with safety regulations, and making adjustments or replacements as necessary. Annual servicing by a professional can help maintain the optimal performance of your roller shutters and prevent unforeseen failures.

Weather Protection

Roller shutters are exposed to the elements, which can significantly impact their condition over time. Protecting your shutters from extreme weather conditions, such as direct sunlight, heavy rain, and strong winds, can prevent damage. Applying a protective coating or paint can shield the shutters from corrosion and fading, maintaining their appearance and functionality.

Avoid DIY Fixes for Complex Problems

While minor adjustments might be manageable, complex problems should be left to professionals. Attempting to fix significant issues without the proper knowledge and tools can lead to further damage or pose safety risks. Professional repair services have the expertise to diagnose and fix problems efficiently and safely.

Educate Users

If your roller shutters are operated by multiple individuals, educating them on proper usage and handling can prevent accidental damage. Misuse or forceful handling can cause misalignment or damage to the shutter’s mechanism. Simple training on correct operation and what to avoid can prolong the life of your shutters.

Upgrade When Necessary

Technology and materials in roller shutter manufacturing are continually evolving. If your shutters are old and frequently require repairs, it might be cost-effective to upgrade to newer models. Modern shutters offer improved security, better insulation, and are often easier to maintain.

Keep Records

Maintaining a record of all maintenance activities, inspections, and repairs can be incredibly beneficial. This record can help track the shutter’s condition over time, identify recurring issues, and ensure regular maintenance is performed. It can also be useful for warranty claims or when seeking professional help, as it provides a history of the shutter’s upkeep.

Roller shutters are a significant investment for any property, offering numerous benefits from security to energy efficiency. Implementing these best practices for roller shutter maintenance can ensure they remain in excellent condition, providing reliable service for years to come. Regular cleaning, lubrication, inspections, and professional servicing form the cornerstone of effective shutter maintenance. By taking proactive steps to maintain your roller shutters, you can enjoy the peace of mind that comes with knowing your property is secure and insulated, all while minimising the potential for costly repairs or replacements in the future.

Tag Archive for: manual shutters